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Delivery Questions

11 articles

Articles

Can I change my delivery address?

Of course! A delivery address can be altered anytime before the blinds are dispatched. Any changes to the delivery address near or after the dispatch date may result in a delay in delivery. This is because our 3rd party courier services usually organ

My blind is the wrong colour

Our products are made to the specification as given at the order stage.  We always advise you take advantage of our free samples to make sure the blinds you order are the ones you have tried and picked yourself. Just click the free sample button next

Do you delivery internationally?

Make My Blinds is constantly expanding and our aim is to be accessible to all!    We currently ship across the UK, including Northern Ireland, Channel Islands and the Shetland Isles via makemyblinds.co.uk   We also ship to Ireland via makemyblinds.ie

My blinds have arrived damaged, what should I do?

Your blinds should never be delivered in a damaged state. However as they delivered boxed you may not notice the damage until your package is received and opened!  If this is the case contact us immediately on 0117 463 0117 or email us at [email protected]

My delivery hasn't arrived, what should I do?

Firstly don't panic! In the unlikely event your order has not been delivered we've come up with a couple situations which maybe the reason why your package is not with you. It may simply be that the order hasn't been dispatched. Have you got an emai

I am missing part of my order, what should I do?

There maybe a couple of reasons why a blind is not delivered but none of them are anything to worry about and it is highly unlikely!  If a group of blinds are ordered to one address but the orders are placed individually or at different times they ma

What if I am out when the delivery comes?

Not to worry. The courier service will be in touch by email or via SMS to arrange a timed delivery slot for you. If you miss the delivery it will be re-scheduled for the next working day!  There is another option available, and that is to organise a

Can you get my blinds to me any quicker?

Our blinds are all made to measure products this means we do not have a warehouse filled with all the possible combinations and sizes. Our aim is to get the blinds to your door within 5-7 working days of an order being placed so please allow for this

When will I know my blind is out for delivery/ Where is my order?

We know you're eager to get your hands on our blinds and we aim to get them to you as quickly as humanly possible! As soon as the blinds leave us and are at the local depot the courier will email and text you a timed delivery slot.  We aim for 10 wor

How can I track my order?

Great question! Once your order is dispatched our 3rd party courier service will be in contact via email or SMS to arrange a timed delivery slot for you. Once contact has been established your blinds will be delivered 1 - 2 working days after. Check

How much is delivery?

We always want our blinds to be the best price for our customers so there are no hidden costs! Our delivery cost is nice and straight forward: £7.99 but... on any orders over £179 we do it absolutely free!