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Made to Measure FAQ's logo

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Returns Information

4 articles

Articles

What is your returns policy?

However simple it may seem, all Make My Blinds products are custom made specifically to the measurements given by the customer. Therefore we cannot accept returns as these are made to measure products.  However, if you believe you may be entitled to

How long does a refund take? Want a refund?

We are sorry to hear about your need for a refund and we appreciate your time contacting us.  We always send out a refund confirmation email when the refund is processed. If a refund has been agreed by a member of our team these can take up to 10 wor

Can I return my blind if it doesn't fit?

All our blinds are custom made to the customer's exact specification as entered on our website. Our blinds are non-refundable after they have been made due to the custom nature of the product sold. We always advise customers to take advantage of our

My blind appears to be the wrong size

Make My Blinds is proud to say all our products are made to measure from the specification given at the order stage!  There may however be a couple of reasons for the confusion, On delivery our blind packages have 2 stickers displaying the measuremen