Made to Measure FAQ's

Make My Blinds have the customer at the heart of everything we do!&#xA0;
We offer our Live website chat 9am - 6pm 7 days a week in addition our customer service phone line and email are maned Mon - Fri 9am - 5:30pm.&#xA0;
Not only that but we can talk you through the installation process, how to adjust your new blinds and how to properly maintain them!&#xA0;
Our customer service information can be found below
Email: <a href="mailto:hello@makemyblinds.co.uk">hello@makemyblinds.co.uk </a>
Phone: 0117 463 0117

Make My Blinds have the customer at the heart of everything we do! 
We offer our Live website chat 9am - 6pm 7 days a week in addition our customer service phone line and email are maned Mon - Fri 9am - 5:30pm. 
Not only that but we can talk you thro

What do I get in terms or after sales care?

General Questions

Does Make My Blinds offer circular blinds?

Do you have wooden blinds?

Do you have roller blinds?

Do you have a Make My Blinds Showroom?

Do you have?

How do I measure my frame depth for a Perfect Fit blind?

Is my window suitable for a Perfect Fit blind?

How do I measure for a bay window?

How do I get a measuring guide?

How do I convert centimetres (cm) into Inches (“)?

What is the difference between recess and exact size?

Does Make My Blinds come out to take measurements and install?

Measuring Advice

A promotion has ended can I still get the lower / reduced price?

Do you have any voucher codes available?

Do I get a discount for large orders?

My discount code isn’t working. What should I do?

Discount codes and discount help

Can I install outside or into the side or top of the recess?

I have a metal lintel how do I install?

Does Make My Blinds provide screws and wall plugs?

How do I install my Perfect Fit brackets?

Do blinds come with fitting instructions?

Vertical blind - louvre troubleshooting

Install Questions

What is a Day & Night cassette?

What blinds are best for tilt or turn windows?

When should you use waterproof blinds?

What colour will my headrail be?

How heavy will my blinds be?

Can I get a blind outside your maximum measurements?

General

What does ‘stack side’ mean?

Can I buy individual vanes?

How wide are our vertical blind vanes?

How much space will vertical blinds take up when pulled back?

Vertical Blinds

Venetian Blinds Valance Options

What will my Valance look like?

Can I change my control side on faux wood or real wood blinds?

What size slats do you offer?

What is blind tape?

What is the difference between faux wood and real wood?

My blind has extra slats what should I do?

Faux wood and real wood blinds

Are my blinds covered under warranty?

What are your reviews?

Can I get a VAT receipt?

Will Make My Blinds expand its range in future?

I think Make My Blinds have got something wrong...

Can I get a quote without ordering?

What are the most popular blinds?

What blinds should I get?

Ordering samples and the site won't accept your email address?

How do I order free samples?

What comes in a free sample pack?

About our samples

Can I change my blind size?

Can I alter my order? Can I make an amendment to my order?

Amendment Questions

Can I change my delivery address?

My blind is the wrong colour

Do you delivery internationally?

My blinds have arrived damaged, what should I do?

My delivery hasn't arrived, what should I do?

I am missing part of my order, what should I do?

What if I am out when the delivery comes?

Can you get my blinds to me any quicker?

When will I know my blind is out for delivery/ Where is my order?

How can I track my order?

How much is delivery?

Delivery Questions

What is your returns policy?

How long does a refund take? Want a refund?

Can I return my blind if it doesn't fit?

My blind appears to be the wrong size

Returns Information

What is stack depth?

What is a thermal lining?

What does tilt and raise mean?

Dimout, Blackout and Voile what is the difference?

Not sure what it means?

Perfect Fit Bracket Depths

How to put a Perfect Fit Frame together

Adjusting a Perfect Fit blind

What are Perfect Fit blinds?

PerfectFit Blinds

What is my glass size?

How to tension a skylight blind

The fabric has come out of the skylight side channel, how do I fix this?

Skylight Blinds

What is the size of the roller blind top tube?

What is a reverse roll?

What is at the bottom of a roller blind?

Can I swap my control side on a roller blind?

Roller Blinds

MMB Policies

Training / Refresher

Resolutions

Adjusting a Roman Blind drop

Roman Blinds

Install Video Guides